Ciena Help with Portal Help

Terms of Registration

Ciena offers a rich web portal environment for our partners.
In order to be granted access to the Ciena partner portal, you must be an employee of an approved Ciena partner:
Managed Service Provider or Solution Provider (Value added reseller, Value added distributor, or Alliance partner)

If you do not currently meet one of the above criteria, your account may be denied. Exceptions may be granted to resellers procuring via
Ciena distributors, consultants, agents or potential Ciena partners. If exceptions are granted, users will be provided with a limited Partner Portal view.

All account requests are manually reviewed.
It typically takes one business day to authorize an account; however, in some cases, it may take up to a week.